Shipping & Delivery

Your glow, delivered to your door. ✨

At GlowPlugSA, we want receiving your skincare to be just as easy as ordering it. We offer delivery across South Africa so you can shop your favourite LASS skincare products wherever you are.

Nationwide Delivery 🇿🇦

We deliver to customers across South Africa using reliable courier services. Delivery availability and timeframes may vary depending on your location.

Processing Your Order

Once your order and payment have been successfully confirmed, we will begin preparing your order for dispatch.

You will receive the relevant delivery or tracking information once your parcel has been handed over for delivery, where tracking is available.

Delivery Times

Delivery times depend on your location, courier service and product availability. Estimated delivery times shown or communicated to you are estimates and may occasionally be affected by weekends, public holidays, courier delays or circumstances outside our control.

We'll always aim to get your order to you as quickly as reasonably possible.

Delivery takes 2 - 5 business days.

Delivery Fees

Any applicable delivery fee will be displayed during the ordering or checkout process before payment is completed.

From time to time, GlowPlugSA may also offer free-delivery promotions or special offers. Where a promotion applies, its specific terms will be communicated with the offer.

Please Check Your Delivery Details

Before completing your order, please make sure your name, contact number and delivery address are correct.

Incorrect or incomplete delivery information can result in delays or additional courier charges if a parcel needs to be redirected or sent again.

When Your Order Arrives

We recommend checking your parcel as soon as you receive it. If your order arrives damaged, an item is missing, or you receive an incorrect product, please contact GlowPlugSA as soon as possible and provide your order details together with clear photographs where applicable.

We'll assist you with the next steps.